RETURNS POLICY
Stone Plus India believes in providing marble objects. Products cannot be returned. However, in select cases, you may even be able to get a product replaced with an identical one.
In the rare event that you receive a damaged or defective product, please get in touch with the help desk within 36 hours of receiving the said product. Initiate the process by writing to us with the subject line Product return [your invoice number] . We request that you send us photos of any damage for our records; it will help us assist you further.
When it comes to returns, please make sure to keep the following things in place:
- Notify Stone Plus India of receipt of a damaged or defective product within 36 hours of delivery to you.
- Products should be unused.
- Products must be returned in new and unopened condition with all the original packing
REFUND POLICY
- All sales are final.
- We do not offer any refund.
- However in the unlikely case you are not happy with your order, you can send us a message.
- Upon reviewing an error made our end, we shall re-produce your order.
- Any defects must be notified to us within 36 hours from delivery.
- Please return 100% of a defective order within 3 business days before we agree to reproduce your order.